EXECUTIVE SECRETARY: STRESS AND EMOTIONS AT THE WORK PLACE

Authors

  • Cibele Cristina Ortega Complexo Universitário FMU
  • Luis Fernando Araujo

DOI:

https://doi.org/10.7769/gesec.v2i1.36

Keywords:

Executive Secretary, Stress, Emotion, Psychosomatic

Abstract

This work showed a clear and including vision how the executive secretary coexists with the stress excess in the work without getting sick physically and psychologically. It was presented definitions for terms like stress, emotion and psychosomatic. Moreover, it was emphasized the most common psychosomatic´s diseases in the organization scope, such as, Depression, Syndrome of Panic and Syndrome of Burnot. For more reality and veracity, it was done a research to verify the stress levels of the executive secretaries and how they deal with pressure and requirements from the modern world without acquiring diseases. With the research´s result it was possible identify some points that can help the professional to have a physical and mental life healthful. Also, the company and immediate bosses can contribute for the well-being of their employees. Finally, it was available some suggestions so that the stress excess does not harm the social and professional life of the executive secretary.

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Author Biography

Cibele Cristina Ortega, Complexo Universitário FMU

Atuo como Secretária Executiva há onze anos. Sou graduada em Automação de Escritórios e Secretariado pela Fatec-SP, pós-graduada em Assessoria Executiva pela Universidade Ítalo Brasileira. Há um ano, leciono a disciplina de Técnicas Secretariais no curso de Secretariado Executivo Trilíngue da FMU. Curso atualmente minha segunda pós-graduação em Ensino de Espanhol para Brasileiros pela PUC-SP e sou secretária executiva da presidência da MAPFRE BRASIL.

Published

2011-10-21

How to Cite

Ortega, C. C., & Araujo, L. F. (2011). EXECUTIVE SECRETARY: STRESS AND EMOTIONS AT THE WORK PLACE. Revista De Gestão E Secretariado (Management and Administrative Professional Review), 2(1), 131–157. https://doi.org/10.7769/gesec.v2i1.36

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Section

Artigos